Voice AI connects to your existing phone system via call forwarding: it answers with a natural voice in more than 70 languages, sends the quote by WhatsApp or email and transfers the call to an operator when needed.
70+ languages, including dialects · Keep your existing number
Quote sent on WhatsApp✓✓
A 12:30 check-in, the phone ringing, a queue at reception: someone hangs up and calls the next property. With Voice AI, you choose when it steps in: on every call, only when the team cannot answer or out of hours. The line never goes unanswered.
From your existing phone system, like standard call forwarding: always, on overflow or out of hours. Your number stays the same.
A natural voice in more than 70 languages, including dialects. If the guest wants a person, it transfers the call to an operator.
A quote by WhatsApp or email, a transcript in the dashboard and, if you choose, the booking recorded in the PMS.
natural voice, including dialects
in the modes you configure
typical, without changing systems
No. Voice AI connects to your existing phone system via call forwarding: your number stays the same and you decide when forwarding starts.
They ask and Voice AI transfers the call to an operator. If the team is unavailable, it takes the request and leaves it in Desk with the transcript, so the team can call back with all the context.
The full transcript in the dashboard, linked to the guest profile, plus any quote sent. No sticky notes, no “who took that call?”
Yes, as an option: with the PMS integration active, a booking taken over the phone can be recorded directly. You decide whether to enable it.
Forty-five minutes of Otello live on a real, working account, as if it were your hotel's. Hear Voice AI handle calls and see when it transfers the line to the team.
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