About us · Brots
AI that works where the work is real
Otello AI is a product of Brots SRL. We started in hospitality because it is the sector where fragmented communication costs the most: missed enquiries, nights sold through OTAs and teams constantly interrupted. We build AI that removes repetitive work and leaves decisions to people.
More than 300 active properties, including those whose logos are shown · Native integration with the Zucchetti ecosystem
Our principles
How we build the product
- 01
People stay in control
AI prepares, people approve. Automation extends only as far as the customer decides.
- 02
Verified claims
We publish only approved results with their qualifiers. If a figure has not been verified, we do not promise it.
- 03
Within real workflows
No new tools to learn. The customer keeps using Gmail, WhatsApp, the PMS and the switchboard they already have.
Our story
From hospitality onwards
Vertical specialisation is a technical choice before it is a commercial one. Otello was created to handle hospitality enquiries, such as quotes, availability and local information. The same approach guides our vision for other sectors where operational communication is a bottleneck.
[Company story: dates and milestones to be provided]The numbers300+Active propertiesincluding those whose logos are shown 4Suite modulesDesk, Chatbot AI, Voice AI and Concierge
The next step
Judge us by the work, not the words
Forty-five minutes of Otello live in a real, working account, as if it were your hotel's.
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