It replies 24/7 in the user's language, checks live availability and rates, then presents a quote with the “Book now” button. On your direct channel, not on the OTAs.
24/7, even when reception is closed · 130+ languages, in the user's language
Already replying on the websites of
Dates fully booked? It suggests nearby dates that are available. Does the user prefer to continue on their phone? The conversation moves to WhatsApp and stays in the same team inbox. The offers showcase also highlights the packages you want to promote.
We are 2 adults and 2 children, 12–16 August: do you have availability?
The Family room is unavailable on those dates, but it is available from the 13th to the 17th 🎉 Shall I prepare a quote?
Continue on WhatsAppFrom the widget on your website, in their own language: the chatbot speaks more than 130 languages and replies at any time.
Live availability and rates from the booking engine; if the dates are full, it suggests nearby alternatives.
A quote with “Book now” on the direct channel, or a switch to WhatsApp. The team sees everything in Desk.
replies even when reception is closed
replies in the user's language
typical activation, without changing systems
It says so and hands the conversation to the team: it arrives in Desk like any other request, with all the context. No made-up answers.
For live availability and “Book now”, yes: native integration with simpleBooking, Vertical Booking, BookingExpert, Suite 5°, 5stelle and Beddy. See integrations →
Yes: every conversation is in Desk, and tracking connects visits, conversations and generated bookings. You can see what people ask and what converts.
With a snippet on the website, just like any chat widget: this is included in the typical 3-day activation, without changing systems. [Technical installation details to be verified]
The quickest way to judge it is to use it: try it with your guests' real questions, then we can look together at how to connect it to your website.
