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Who it is for · Independent hotels

Built for teams who do everything

No IT department, no six-month projects: start with one module, with automation that you approve, and reception stops being interrupted every five minutes.

Book a demoThe Hotel Fanes case study →
Why it works for you

Designed for teams without time to manage it

  • Phased activation: start with one module and add the rest when needed
  • Controllable automation by category: approve everything at first, then enable autonomous handling with the objective chosen by the hotel
  • Fewer interruptions: phone calls and repetitive requests leave reception
  • Keep your tools: your email inbox, WhatsApp and the PMS you already use
  • Typical activation in 3 days, without changing systems
  • No dedicated role: configuration is completed together, once
Recommended configuration

This is the usual way to start

  1. 01

    Email and WhatsApp

    Desk prepares drafts and quotes using PMS data: it is the first module for reducing the daily workload.

  2. 02

    AI Chatbot on the website

    Website visitors get answers and “Book now” 24/7: even overnight enquiries receive a reply.

  3. 03

    Voice AI where needed

    Out of hours or on overflow, it answers on your existing phone number and hands calls to the team when needed.

  4. 04

    Concierge in the room

    A QR code and WhatsApp chat in the guest's language: services and service requests without adding another app.

The order adapts to your property's volumes: in the demo, we look at the configuration on a real, working account.

Case study · Hotel Fanes

Hotel Fanes, a case study for independent hotels

Hotel Fanes in Val di Fassa
Hotel Fanes · Val di Fassa

An independent property, with a team who does everything:

“We reduced quote preparation from 7 minutes to 20 seconds. We reply sooner and turn more enquiries into bookings.”

Stefano · Director, Hotel Fanes

7' → 20''QuotesHotel Fanes case study data
+20%Revenue in one yearreported by the property
Read the full case study →
FAQ

Questions from independent hotels

Do we need someone to manage it every day?

No. Configuration is completed once, together with us. In day-to-day work, the team approves drafts from the console and decides, category by category, where to enable automatic replies.

Do I need to activate all four modules?

No: the suite is modular. You can start with Email and WhatsApp, then add other modules when your property needs them.

How much does it cost for a property like mine?

It depends on modules and volumes: the structure is modular and you pay for what you activate. See factors and configurations on the Pricing page →

Next step

Forty-five minutes of Otello live

A real, working account, as if it were your hotel's. See which module to start with and how to keep control of replies.

Book a demo