Independent hotel
A small team, with one channel taking up much of the workload: start with the inbox.
- Email and WhatsApp (Desk)
- AI Chatbot on the website
- Then: Voice AI, Concierge
Pricing
A tailored price, just like the suite
Otello is modular: you pay for the modules you activate, based on your property's actual volumes. That is why we do not publish a single price list: book a demo and we can discuss it live, or write us a few lines and we will reply with a free, no-obligation proposal.
How it is calculated
The factors that determine the price
- 01
Active modules
Email and WhatsApp, AI Chatbot, Voice AI and Concierge: activate only what your property needs.
- 02
Conversation volumes
Monthly enquiries by email, chat and phone: the quote is sized to the volumes you provide.
- 03
Number of properties
A single hotel or a group: for chains, the number of properties, roles and shared knowledge bases all matter.
- 04
Integrations
Connected PMSs, CRSs and booking engines, with native integrations for the Zucchetti ecosystem.
- 05
Activation and training
Typical activation in 3 days, without changing systems. The proposal sets out what is included.
- 06
Support included
Support is part of the proposal: its levels and delivery methods are set out in the proposal.
Indicative configurations
Three typical starting points
High enquiry volume
Strong seasonality, with the phone and inbox full at peak times.
- Email and WhatsApp (Desk)
- Voice AI on every call
- AI Chatbot + offers showcase
Group or chain
Multiple properties, shared standards and central governance.
- Multi-property suite
- Roles, permissions, and central and local knowledge bases
- Pilot rollout, followed by phased expansion
Write to us
Prefer to write? A few lines are enough
- Tell us about your property and what you would like to solve, in your own words
- A member of the team will reply with a clear proposal covering modules, activation and support
- No obligation and no unexpected phone calls